About Me
Hello, my name is Panagiotis P. Panteleakos, and I am a seasoned professional with over 15 years of diverse experience across digital media, logistics, customer service, and business management. As a Certified Lean Six Sigma Yellow Belt with a Bachelor's degree in Accounting & Finance, I have developed a strong analytical mindset and a strategic approach to problem-solving.
In my previous roles, I have led teams to achieve business objectives, driven growth in competitive markets, and consistently improved operational efficiency. Whether managing complex projects, building effective customer service strategies, or launching successful products, my versatile expertise is evident.
As a consultant, I am passionate about using my broad skill set to help businesses overcome their challenges and improve their operations. My adaptability, resilience, and results-oriented mindset make me a reliable partner for businesses seeking to navigate their path to success.
Remember to tailor your introduction to fit the specific area of consultancy you are focusing on and to address the needs of your audience or potential clients. It's all about showing how your unique skills and experience can bring value to them.
EXPERIENCE
2023 - 2022
General Manager
Thos Media
Oversaw operational, financial, and business strategies as General Manager, achieving record performance in key metrics. Implemented effective staff development programs, fostering a positive work environment that encouraged innovation and productivity. Developed and executed strategic plans that increased customer engagement and overall profitability.
2022 - 2020
Project Leader
Gorilla Media
Led cross-functional teams to success in various complex projects, maintaining a track record of delivering projects on time and within budget. Fostered a collaborative project environment, ensuring clear communication and efficient operations. Streamlined project workflows, improving efficiency and overall project outcomes.
2020 - 2019
CS Senior Partner
Booking.com
Developed and implemented customer service strategies that resulted in improved customer satisfaction rates. Managed key accounts and built strong client relationships that led to repeat business. Provided leadership and guidance to junior customer service representatives, promoting a culture of excellent service.
2019 - 2018
Ethics Ambassador
Booking.com
Handled high-value customer queries, providing prompt, accurate, and personalized solutions. Developed training materials and conducted training sessions for new customer service representatives. Consistently met or exceeded targets for customer satisfaction and response times.
2018 - 2014
Command Sergeant Major
Greek Army · Internship
Held an essential leadership role during military training, exhibiting strong disciplinary and strategic decision-making skills. Managed personnel, schedules, and resources effectively, prioritizing tasks based on urgency and impact. Contributed to various military operations and exercises, gaining invaluable experience in logistics, teamwork, and strategic planning.
2022 - 2010
Business Owner
Panteleakos Group
Ran a successful business, overseeing all aspects of operations, marketing, and finance. Established a strong brand and fostered relationships with customers and suppliers alike. Developed strategic business plans that helped to increase revenues and improve profitability.
2013 -2010
Area Logistics Leader
Lidango Ltd.
Coordinated and oversaw all logistical operations within the assigned area. Worked closely with suppliers and transport companies, ensuring timely and efficient delivery of products. Implemented strategies to optimize supply chain processes, resulting in reduced costs and increased efficiency.
2011 - 2010
Digital Marketing Consultant
Sony Music Entertainment
Developed and implemented effective digital marketing strategies that increased online visibility, engagement, and conversion rates. Conducted market research and analysis to identify trends and opportunities in the digital space. Provided expert advice and guidance on social media marketing, SEO, and online advertising.
2010 - 2008
Product Owner
Java
Collaborated with development teams to create products that met customer needs and business objectives. Conducted market research to inform product development and marketing strategies.
2008 - 2006
Event PR Manager
Galea | Bocca
Planned and executed PR strategies for various high-profile events. Cultivated relationships with media outlets to maximize event coverage. Managed all aspects of event promotion, including press releases, media briefings, and social media campaigns.
Education
2004 - 2009
Bachelor Degree BBA, Accounting & Finance
University of West Attica
Attained a comprehensive understanding of accounting and finance principles. Courses included financial accounting, corporate finance, and business statistics. Completed a final year project on financial risk management, receiving top grades.
2020 - 2021
Diploma for Lean Six Sigma
University of Amsterdam
Gained a deep understanding of Lean Six Sigma methodologies and their application in process improvement. Applied learning to a capstone project that successfully improved the efficiency of a complex business process. Developed skills in statistical analysis, project management, and process optimization.
Soft Skills
JavaScript
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Python
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Figma
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WordPress
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React
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Adobe XD
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Hard Skills
Bluebase
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Demble
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