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Password Protection in Features
May 15th 18

Feature Introduction: Password Protection feature lets you create passwords for your Helpdesk categories and lets users access these password protected category content only after entering the passwor...

Allowing any users to add content in Features
May 10th 18

Are you looking for a way to let your users add content without giving them permission to your secret dashboard? Here it is, Helpie has a perfect medium like front-end editor where any users can add t...

Envato-auto-update-helpie in Getting Started
Nov 8th 17

If you want to enable the Automatic Updates of Helpie Plugin,  you must first enter the API Personal Token generated by Envato. Remember, this personal token is not your purchase code. . To generate ...

Installing Helpie Plugin in Getting Started
Sep 30th 17

You can purchase the Helpie WordPress Knowledgebase Plugin from the CodeCanyon. After purchasing the plugin, download the zip file from your CodeCanyon downloads page here: http://codecanyon.net/downl...

Plugin Requirements in Getting Started
Sep 30th 17

Minimum Requirements WordPress 4.9 or greater PHP version 5.6 or greater ( PHP 7 is recommended ) MySQL version 5.0 or greater The mod_rewrite Apache module (for permalinks...

A Central repository of your KB/Wiki in Features
Jan 26th 17

Main Page should be the most important page for your Knowledgebase or Wiki as the Main page acts as a central repository of all your information. Now customise the Main page to create a powerful Kb/Wi...

Powerful Search in Features
Jan 26th 17

  Now, where will you find your article in a repository of thousands of articles? Don't worry, Our search engine searches to thousands of articles within seconds and prioritises results based on con...

Publishing Capabilities in Features
Jan 26th 17

Are you worried about bad contents in your article? Do you not want everyone to publish the article? Do you want to set different capabilities for different users not allowing everyone to publish or ...

Organise Information based on Topics in Features
Dec 20th 16

Do you have tons of Informations and finding a way to categorise all the Information based on Topics? You can assign a category to every article using the Helpdesk Categories which will be on the righ...

User Feedback in Features
Dec 20th 16

Now, what your users are really thinking about your articles in the Kb? Are they really satisfied with the contents you are providing or does it need improvement? How will you know all these? To know ...